The London 2012 Olympics are still a vivid memory. I totally embraced the spirit of the Games at that time, enjoyed every second of this international event and the drama that came along with it. Sports are a marvellous catalyst of emotions: joy, despair, achievement, anger, rage, sadness...
This myriad of shared feelings, concentrated in a short period of time, sublimes the actual sport performance to make it something bigger, larger, more universal. It triggers a response of communion between nations.
A marketing plea?
I am personally a cerebral machine that works on emotional fuel. This is why I have been working in advertising. I like to tell stories, engage people emotions. Too often though, and especially in the context of economical pressure, story telling is discarded to focus on transactional messages. "Don't charm, sell" seems to be the motto as if you could not use your charm and connivance to actually drive business relationship.
Of course you do have the big brands that are the trees hiding the forest. For the Nike, Apple and other Microsoft, how many other advertisers are forgetting to instil some emotions in their engagement with their customers? Some claim that brand building is not required for all brands, and that some brands do not require to create an emotional connection with their market. Commodity products spring to mind...
Who cares about toothpicks? I hear you say.
Can buying a USB stick ever give me butterflies in my tommy? Someone adds.
Well, I do think so... It just requires a little more efforts. In fact marketing commodities, like good B2B marketing, is about applying the same level of intransigence as for marketing high-involving products despite more limited resources and an easy path towards complacency.
Paris-based creative hot shop Buzzman did an amazing job with their Hunter Shoots a Bear interactive video to encourage people to make use of Tippex. And look at what Procter & Gamble has done with the following commercial. It does not sell diapers, wipes, detergent... It sells emotions! And smartly announces their corporate tie-in with the upcoming Sochi Winter Olympics that surely will be heavily used in shops to drive product usage and adoption. Smart. And efficient.